Privacy Policy

Privacy Policy

When you register, place an order, or fill out a form on our site, we may collect the following personal information:

  • Name

  • Email address

  • Other relevant details to enhance your experience

We collect information from you when you:

  • Register on our website

  • Place an order

  • Fill out a form

  • Enter information on our site

We use the collected information to:

  • Personalize your experience and deliver content and offers relevant to your interests

  • Respond effectively to your customer service requests

  • Process transactions or communicate with you about your booking or inquiry

Your security is our priority. We take the following measures to protect your data:

  • SSL encryption on all pages (https://)

  • Personal data stored behind secure networks, accessible only to authorized personnel

  • Sensitive information (such as credit card details) is encrypted and processed via a PCI-compliant external payment gateway — not stored on our servers

  • Daily malware scans

  • Security protocols in place when entering, submitting, or accessing your information

We do not use cookies for tracking purposes.
However, your browser may still store cookies for basic functionality. You can adjust cookie settings in your browser preferences. Note that disabling cookies may affect the performance of some site features.

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to external parties.

Occasionally, we may feature third-party products or services on our site. These external sites operate under their own privacy policies, and we are not responsible for their content or practices. However, we welcome feedback about any third-party links on our site.

If you no longer wish to receive emails from us, please contact us at:
office@alpine-hakuba.com
We will promptly remove you from all future correspondence.

For any questions regarding this Privacy Policy, please contact us:

JHN Travel Ltd
2587-1 Hokujo, Hakuba, Nagano 399-9301, Japan
office@alpine-hakuba.com
+81-261-75-5360